Book recommendation: The Phoenix Project

I just finished reading The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win:

 

The story is about Bill Palmer, an IT Manager at a company called Parts Unlimited. The company is considering outsourcing IT or splitting up the company, due to many failures in operations and projects. The competitors has launched new and innovative services, while Parts Unlimited stays behind and loses customers. The company initiates a new IT project code named The Phoenix Project in order to catch up with the market and save the company. During the book common scenarios in many IT departments everyday life is observed such as much firefighting and not being able to keep up with projects. As often before, internal IT projects which would have mitigated many of the problems is not prioritized. Getting more people is not an option according to the CEO, and would unlikely resolve the issues as we learn during the story. We learn how to think about IT, how cloud computing can be leveraged, as well as the importance of practices like ITIL and interdepartmental communications such as between developers and operations. Many times during the book I thought of how this relates to Windows PowerShell in terms of being able to automate manual repetitive work, as well as having consistent procedures for operations such as deployments. Specifically, technologies such as PowerShell Workflow and Desired State Configuration is coming to mind when Im thinking about how to solve many of the challenges.

I would highly recommend this book to anyone who will be working with IT in the coming years, it really is an eye-opener. No matter what your role in IT is, I think you will learn something which can help you and your business going forward.

 

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